Unlike other mechanical businesses or franchises, we believe that nobody looks after the clients better than the owners themselves, for which we also integrate our team members as part of the operations by becoming business partners, meaning that when you speak with one of our mechanics, you are in most cases speaking to one of the owners.

This business model has been proven to be the best and most effective mean to maintain and increase accountability and customer satisfaction, which is our ultimate goal.

We involve and maintain close relationships with our suppliers in the day to day operations, and consider them as long term partners. Car One delegates responsibility to its employees to act and make decisions autonomously, which encourages our employees, always guided by the owners, to take ownership of the business by creating an informal and enjoyable but responsible environment. We aim to stimulate each person to develop new ideas and initiate improvements to our methods of operation. Both employees and owners alike enjoy working together as they share the profits and achievements, and can be proud of the part they play in Car One’s success.